How to book direct with Upgraded Stays
How to choose a property, compare rates, review the full price and book with Upgraded Stays. Find help before and during your stay.
Choose your area and dates
Start with the area you need. Browse our Bristol apartments and homes, South London home or apartment near Andover, then open a property to see its details.
Enter your arrival and departure dates and the full guest count to check current availability and price. Include children, infants and pets where relevant so the stay matches your group.
Find the right space
Compare the bedrooms, bathrooms and actual bed arrangement with the people travelling. A studio can suit one or two guests, while a family or colleagues may need separate bedrooms.
Use the property photos and facilities to check what matters to you, including a kitchen, laundry, workspace and parking. If a particular requirement is essential, ask our team before booking.
Read the property details
Check the location, arrival and departure times, house rules and any parking or access information. Read the pet policy and cancellation terms for the stay you are considering.
For a longer visit, think about the daily journey and the facilities you will use throughout the stay. Contact us if you need help choosing a property or arranging several homes for a group.
Choose your rate
Where both rates are available, you can compare the flexible and non refundable options before booking. Read the cancellation terms shown with each rate.
The non refundable option offers a lower price, but a cancellation does not return the amount already paid. The flexible option has its own cancellation deadline. Choose the rate that suits how certain your plans are.
Review the total and pay
Review the property, dates, guest count, selected rate and full price before continuing to secure payment. Enter accurate contact details so we can send your booking confirmation and reach you about your stay.
If payment fails or you are unsure whether a booking completed, contact our team before trying again. Keep any confirmation or payment reference available so we can check the booking.
After you book
Your confirmation email includes a secure stay link for arrival information and useful booking details. Keep it available when you travel, and share the relevant information with anyone coordinating the trip.
Our team can help before and during your stay. If your dates, guests or requirements change, contact us to discuss the booking.